The following information is commonly used in Cinco Ranch II.

Please note: Information listed is subject to change. Please visit the website location of all points to verify information. If in doubt, please use the Contact Us page.

Residential Services

Trash Services

• Best Trash 281-313-2378 (BEST) or www.best-trash.com.
• Cinco SW Pick-up days: Tuesday (trash and heavy pickup and recycling) and Friday (trash and heavy pickup)
• Cinco NW Pick-up days: Monday (trash and heavy pickup) and Thursday (trash and heavy pickup and recycling)
• Best Trash FAQ for questions regarding what is not allowed for trash collections, trash can size, bagged trash and more.  Click here to learn more about what items are heavy trash and click here to download a copy of what can be recycled. 
• There is no garbage or recycling collection service on: New Year’s Day; Memorial Day; Independence Day (4th of July); Labor Day; Thanksgiving Day; Christmas Day. In the event your collection day falls on a holiday, collection will be postponed until the next scheduled collection day.
• Best Trash recommends for residents that have curbside trash collection, for everything is placed on the curb near the street. Best Trash recommends that your trash be placed no less than 3 feet from the curb. Please ensure that there is at least 4 feet of space all around for the trash to be collected. Please do not block any trash with a vehicle or trailer. All trash needs to be out by 7 a.m. on your collection day. Trash or trash cans should not be placed on the sidewalk as that would create a potential hazard for pedestrians, bicyclists, or runners.

Water Service

• Water service in the Cinco Ranch Southwest area is managed by Inframark (formerly named Severn Trent). To establish service, or address billing questions, contact Severn Trent at 281-579-4500. For maintenance issues call 281-398-8211.
• Water service in the Cinco Ranch Northwest area is managed by Municipal District Services. To establish service, or address billing questions, contact Municipal District Services at 281-290-6507. For maintenance issues call 281-290-6503.
• If you're unsure as to which MUD you reside in, this interactive map from Ft. Bend County can help you determine your water district. 

Postal Mailboxes (Cluster boxes)

• Katy Annex - 331 Pin Oak Rd, Katy, TX 77494; Phone: 281-574-1401 or TTY: 877-889-2457 or Toll-Free: 1-800-Ask-USPS® (275-8777)
• USPS Website
• Lobby Hour: Monday - Friday 10AM - 5PM; Saturday 9AM - 12:00 PM
• Please contact the Post Office to obtain your mailbox key or a replacement key. The Lake House nor C.I.A. Services cannot assist with this request.

Gas, Street Lights & Power Outages

• To request a natural gas service for your home please contact Centerpoint Energy here. For homes with existing natural gas connections, please submit the start service form seven (7) days before your scheduled move-in date to initiate billing cycle and begin gas service. Start service requests are usually completed within three (3) business days.
• Report outage requests or street light issues to Centerpoint Energy 713-207-2222 or toll free 800-332-7143 or online at centerpointenergy.com.
• For street light issues you will need to provide the pole number of the street lamp.

Leaking fire hydrants, storm drain issues

• Contact Inframark at 281-579-4500. They will need the location of the issue.

Street sign down/missing

• If you are in a gated community, contact C.I.A. Services at 713-981-9000. 

Contact Fort Bend County Road & County Department and let them know the issue including the street name and location.

Telephone: 281-342-4513
Email: FBCRB@fortbendcountytx.gov

CALL BEFORE YOU DIG

• 811 or 800-545-6005 or 800-344-8377 Call before digging to protect yourself and others from unintentionally hitting underground utility lines.

Animal, Health and Human Services

Fort Bend County Animal Services - Phone: 281-342-1512                                    Address: 1210 Blume Road, Rosenberg, TX 77471. Email: animalservices_fostering@fortbendcountytx.gov Website: https://www.fbchhs.org/animal-services.

Texas Parks & Wildlife Department - Game Warden: 512-389-4848  Website: tpwd.texas.gov

Gulf Coast Wildlife Rescue - 979-849-0184 (duck rescue) Website: gcwr.org/

Fort Bend County Health and Human Services: Phone: 281-238-3233           Address: 4520 Reading Rd., Suite A-100, Rosenburg, TX 77471. Website: www.fbchhs.org.      E-mail: hhs@fortbendcountytx.gov

Poison Control: Contact Poison Control right away if you suspect a poisoning. Phone - 800-222-1222. Website: www.poison.org

Texas Department of Public Safety

Website: www.dps.texas.gov

Driver's License locations:

Rosenburg location: Phone: 281-517-1630. Address: 28000 SW Freeway, Ste. A, Rosenburg, TX 77471

Gessner location: Phone: 713-219-4100. Address: 12220 South Gessner, Houston, TX 77071-2831.

Katy ISD Schools

Elementary:

• Jenks Elementary p# 281-234-4100
• Shafer Elementary p# 281-234-1900
• Stanley Elementary p# 281-234-1400
• Wilson Elementary p# 281-234-1600

Middle Schools:

• Seven Lakes Junior High p#281-234-2100
• Tays Junior High p#281-234-2400
• Woodcreek Junior High p# 281-234-0800

High Schools:

• Seven Lakes High p#281-237-2800
• Tompkins High p# 281-234-1000

Katy ISD Virtual School p# 281-396-7852

Katy ISD Police: 281-829-6087

Community Information

Pool Party Reservations:

Cinco Ranch I Pools - Contact A-Beautiful Pools at 281-376-6510

Cinco Ranch II Pools - Contact Sweetwater Pools at 281-988-8480

Golf Courses

The Golf Club at Cinco Ranch - 23030 Cinco Ranch Blvd, Katy, TX 77450.      Phone: 281-395-4653. Website - www.golfclubatcincoranch.com\

Meadowbrook Farms - 23230 Meadowbrook Farms Club Drive, Katy, TX 77494  Phone: 281-693-4659 (GOLF).  Website: www.meadowbrookfarmsgolfclub.com