Community Links and Numbers
The following is information commonly used in Cinco Ranch II 
Please note: information listed is subject to change.  Visit the website location of all points to verify information.  If in doubt, please Contact Us.
 
Click here to download a "printable" copy of this page. 
 
C.I.A. Services (HOA Management Company)
C.I.A. Services Customer Service Center
Contact one of our Community Specialists at 713-981-9000 or toll free at 866-219-0563 or via email at CustomerCare@ciaservices.com
C.I.A. Services Office Hours:
8 am to 6 pm Monday through Friday. Closed on Holidays. Our Customer Care team is available by phone 8am to 8pm.
You may need to call C.I.A. Services when....
  • You notice a broken sprinkler on community property
  • There is a landscaping emergency
  • There is a street or stop sign down in a custom/gated area (for all others/normal signs, please contact the county; information below)
  • The gate to your gated area is not working properly
  • You have a question about assessments
  • You have a question about your home improvements application
The Lake House 281-394-7195
The Lake House business hours are Mondays, Wednesdays, and Fridays, 9 AM - 6 PM (closed 1-2 PM for lunch).  The Lake House is located at 25202 Springwood Lake Dr.
 
Fort Bend County Sheriff 281-342-6116 (non-emergency line)
Fort Bend County Sheriff's Office
1410 Ransom Road
Richmond, TX 77469
Request a "vacation watch" for your home 281-341-4665
Crime Stoppers, Fort Bend County -  281-342-8477
 
FOR EMERGENCIES, PLEASE DIAL 911
 
Fire Departments
Willowfork Fire Dept (North of Willowfork-Fort Bend ESD #2) 281-395-0011
Community Fire Dept (South of Willowfork) 281-498-1310
 
Street Light & Power Outages 713-207-2222 or toll free 1-800-332-7143
Street Lights:
Report to CenterPoint Energy online at centerpointenergy.com. You will need to provide the pole number of the street lamp.
Power:
CenterPoint Energy handles all outage requests, regardless of your electric provider.
 
Street sign down or missing 281-342-4513 
Please contact Fort Bend County.  Let them know you are calling regarding a sign, and they will transfer you to the necessary contact.  They will need to know the street name and location.
If you are in a gated/custom area, please contact the HOA office at 713-981-9000
 
Leaking fire hydrants or storm drain problems 281-579-4500
Please contact Inframark.  They will need to know the location of the issue.
Please note: Severn Trent recently changed their name to Inframark (same company, new name)
 
Trash pickup - Best Trash 281-313-(BEST) or 281-313-2378
  • Cinco SW Pick up days- Tuesdays (trash and recycle) and Fridays (trash and heavy pickup)
  • Cinco NW Pick Up Days- Mondays (trash and recycle) and Thursdays (trash and heavy pickup)
The trash services observe six holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. In the event that your collection falls on a holiday, collection will be postponed until the next scheduled collection day (NOT the next business day).
 
Pool Party Reservations
Contact Sweetwater Pools at 281-988-8480 for Cinco II pools
Contact A-Beautiful Pools at 281-376-6510 for Cinco I pools
 
Mailboxes 281-574-1401 – inform the post office you are inquiring about mailbox keys within Cinco Ranch II
Lobby Hours Carrier Facility Hours
Mon-Fri 10:00am - 5:00pm Mon-Fri 9:00am - 4:30pm
Sat 9:00am - 12:00pm Sat 9:00am - 12:00pm
Sun Closed Sun Closed
PO Box Access Hours Pickup Services Hours
Mon-Fri 10:00am - 5:00pm Mon-Fri 10:00am - 5:00pm
Sat 9:00am - 12:00pm Sat 9:00am - 12:00pm
Sun Closed Sun Closed
 
Call Before You Dig   1-800-545-6005 or 1-800-344-8377
What is 811?  811 is the phone number you call before digging to protect yourself and others from unintentionally hitting underground utility lines.
 
Fort Bend County Health and Human Services 281-342-7469
4520 Reading Road
Rosenberg, TX 77471-2582
 
 
Poison Control 800-222-1222
 
Driver's Licenses - Texas Department of Public Safety
Rosenberg:  281-517-1630
28000 SW Freeway, STE A
Rosenberg, TX 77471
 
Gessner (Houston):  713-219-4100
12220 South Gessner
Houston, TX 77071-2831
 
Schools - Katy ISD (Cinco II Schools) 
Elementary: 
Stanley Elementary 281-234-1400
Shafer Elementary 281-234-1900
Jenks Elementary 281-234-4100
Wilson Elementary 281-234-1600
Middle: 
Tays Junior High 281-234-2400
High: 
Seven Lakes High 281-237-2800
Tompkins High 281-234-1000
 
The Golf Club at Cinco Ranch 281-395-4653
23030 Cinco Ranch Blvd.
Katy, TX 77450