Community Links and Numbers
The following is information commonly used in Cinco Ranch II 
Please note: information listed is subject to change.  Visit the website location of all points to verify information.  If in doubt, please Contact Us.
 
Click here to download a "printable" copy of this page. 
 
C.I.A. Services (HOA Management Company)
C.I.A. Services Customer Service Center
Contact one of our Community Specialists at 713-981-9000 or toll free at 866-219-0563 or via email at CustomerCare@ciaservices.com
C.I.A. Services Office Hours:
8 am to 6 pm Monday through Friday. Closed on Holidays. Our Customer Care team is available by phone 8am to 8pm.
You may need to call C.I.A. Services when....
  • You notice a broken sprinkler on community property
  • There is a landscaping emergency
  • There is a street or stop sign down in a custom/gated area (for all others/normal signs, please contact the county; information below)
  • The gate to your gated area is not working properly
  • You have a question about assessments
  • You have a question about your home improvements application
The Lake House 281-394-7195
The Lake House business hours are Mondays, Wednesdays, and Fridays, 9 AM - 6 PM (closed 1-2 PM for lunch).  The Lake House is located at 25202 Springwood Lake Dr.
 
Street Light & Power Outages 713-207-2222 or toll free 1-800-332-7143
Street Lights:
Report to CenterPoint Energy online at centerpointenergy.com. You will need to provide the pole number of the street lamp.
Power:
CenterPoint Energy handles all outage requests, regardless of your electric provider.
 
Street sign down or missing 281-342-4513 
Please contact Fort Bend County.  Let them know you are calling regarding a sign, and they will transfer you to the necessary contact.  They will need to know the street name and location.
If you are in a gated/custom area, please contact the HOA office at 713-981-9000
 
Leaking fire hydrants or storm drain problems 281-579-4500
Please contact Severn Trent.  They will need to know the location of the issue.
 
Pool Party Reservations
Contact Sweetwater Pools at 281-988-8480 for Cinco II pools
Contact A-Beautiful Pools at 281-376-6510 for Cinco I pools
 
Mailboxes 281-574-1401 – inform the post office you are inquiring about mailbox keys within Cinco Ranch II
Lobby Hours Carrier Facility Hours
Mon-Fri 10:00am - 5:00pm Mon-Fri 9:00am - 4:30pm
Sat 9:00am - 12:00pm Sat 9:00am - 12:00pm
Sun Closed Sun Closed
PO Box Access Hours Pickup Services Hours
Mon-Fri 10:00am - 5:00pm Mon-Fri 10:00am - 5:00pm
Sat 9:00am - 12:00pm Sat 9:00am - 12:00pm
Sun Closed Sun Closed
 
Call Before You Dig   1-800-545-6005 or 1-800-344-8377
What is 811?  811 is the phone number you call before digging to protect yourself and others from unintentionally hitting underground utility lines.
 
Fort Bend County Sheriff 281-342-6116 (non-emergency line)
Fort Bend County Sheriff's Office
1410 Ransom Road
Richmond, TX 77469
Request a "vacation watch" for your home 281-341-4665
Crime Stoppers, Fort Bend County -  281-342-8477
 
FOR EMERGENCIES, PLEASE DIAL 911
 
Fire Departments
Willowfork Fire Dept (North of Willowfork-Fort Bend ESD #2) 281-395-0011
Community Fire Dept (South of Willowfork) 281-498-1310
 
Fort Bend County Health and Human Services 281-342-7469
4520 Reading Road
Rosenberg, TX 77471-2582
 
 
Poison Control 800-222-1222
 
Driver's Licenses - Texas Department of Public Safety
Rosenberg:  281-517-1630
28000 SW Freeway, STE A
Rosenberg, TX 77471
 
Gessner (Houston):  713-219-4100
12220 South Gessner
Houston, TX 77071-2831
 
Schools - Katy ISD (Cinco II Schools) 
Elementary: 
Stanley Elementary 281-234-1400
Shafer Elementary 281-234-1900
Jenks Elementary 281-234-4100
Wilson Elementary 281-234-1600
Middle: 
Tays Junior High 281-234-2400
High: 
Seven Lakes High 281-237-2800
Tompkins High 281-234-1000
 
The Golf Club at Cinco Ranch 281-395-4653
23030 Cinco Ranch Blvd.
Katy, TX 77450